Why does my candle form a tunnel when it burns?

Tunneling in candles is very common, it is also known as a “melt ring”. It happens when a candle burns only from the center creating thick wax residual around the walls of a jar candle candle because the wax did not melt all the way across the edges. To prevent tunneling in your candle, burn the candle for at least an hour to let the wax melt pool reach the edges of the candle before extinguishing. Note that burning the candle for longer than 4 hours can cause the candle to lose its scent.

How are wood wicks different from cotton wicks?

When lighting our wood wick candles, it may take longer for the wick to light than a typical cotton wick candle as wood wicks are thicker and denser. Wood wicks also maintain a very low flame typically. If your wick looks like it's going out, don't worry as it may just have a low flame like usual. However, wood wicks can have trouble staying lit if your wick is too long. To avoid this, trim your wick before each use to about 1/8th inch. This will also ensure a slow even burn, helping your candle last longer. 

I trimmed my wick too short, what should I do?

Wait for the candle to cool completely, then you can carefully trim away some of the wax from around the edges of the wick. You can also dip the corner of a folded paper towel into the melted wax to soak some of it up. This will allow your wick plenty of space to catch and stay lit.

If you have any questions we don't mention here, please feel free to reach out using the Contact page above.